RETURNS & EXCHANGES

RETURNS

 

JAMES JOYCE GOLF works diligently to help you find the best pieces to your taste and need. We strive for your happiness at every touchpoint of our experience together, from the quality of the products to the quality of your time. However, if you become dissatisfied and wish to return any merchandise at any moment, we are truly sorry and will work with you to resolve on an ad hoc basis.

 

EXCHANGES

You may exchange your fully priced merchandise within 07 days of delivery.

Exchange eligibility:

  • New merchandise to be exchanged must be of equal or higher value.
  • Exchanged merchandise must not be worn, altered, or washed; must be in its original condition with tags attached, packaging included. Otherwise, we cannot accept your exchange.

 

Your return has to be shipped to the Australia return warehouse at the address mentioned in the authorization email along with a valid tracking number, otherwise, we won't be able to receive your parcel.

Customers will be responsible for return shipments & cost

 

CANCELLATION

We accept order cancellation before the product is shipped (or produced) and within 48 hours from the time we receive Customer's order. If the order is cancelled you will get full refund. 

 

JAMES JOYCE GOLF

Head office: James Joyce Golf Pty Ltd - Melbourne Central Tower - 35th Floor - 360 Elizabeth Street.

Warehouse : 49 Brooks Street, Bentleigh East, Victoria, 3165

Store : 256A Bưởi Street, Cong Vi, Ba Dinh, Ha Noi 100000

Tel: +61 (0) 468 808 906

Customers are responsible for shipping costs or any taxes included. JAMES JOYCE GOLF cannot be held responsible in the event of loss, theft, or damage of the parcel. If items are not eligible for exchanges are sent to us, an exchange or refund will not be granted.

For further assistance, please send us an email at jamesjoycegolf@gmail.com